Azaza Match Terms of Service

These terms' address: https://www.argozone.com/azazamatch/en/terms/ · 한국어

These terms apply when you use the mobile game "Azaza Match" (아자아자 매치 in Korea, "the game") provided by ARGOZONE CO.,LTD. ("we", "us"). Personal information is handled under our privacy policy.

1. Purpose

These terms set out the conditions and procedures for using the game, and our and your rights and obligations.

2. Definitions

• You: anyone who uses the game under these terms.
• Store: Google Play or the App Store, where you download the game and pay for paid products.
• Game account: the anonymous account made automatically the first time you run the game. It is identified by your Player ID, and your progress and purchase records belong to it.
• Gems: the in-game currency, which you get by buying a paid product or as rewards for play.
• Paid products: gem packs, the Continue Pack, Ad-Free Rewards and Aza Pass Premium, which you buy with a store payment.

3. Effect of these terms and changes

• We post these terms in the game's settings screen and on the web, and they apply when you use the game. The stores' own terms and policies also apply to downloading the game and paying in it.
• We may change these terms within what the law allows. We post the changed terms with their effective date, and we announce important changes less favorable to you in advance in the game or on the web. If you keep using the game after the effective date, you are taken to agree to the changed terms.
• Anything these terms do not cover follows the relevant laws and common commercial practice. If the Korean and English versions differ in meaning, the Korean version applies to users in Korea.

4. The game and your game account

• The game is free to play, and only some products are paid.
• On Android, if you have a Google Play Games profile, your game account is linked to it (privacy policy section 1.6).
• "Start over" in the settings takes your progress back to the beginning and cannot be undone (your gems, Ad-Free Rewards and any Aza Pass Premium you bought stay).
• You can delete your game account and end the agreement at any time with "Delete account" in the settings. Deleting removes your game account's records, including your progress and the gems you bought, and cannot be undone. Details are in section 6 of the privacy policy.

5. Paid products and payment

• The contents and price of a paid product are shown in the game's shop and on the store's payment screen before you buy. The price is the one the store sets and shows.
• The store handles payment under its own terms and policies. What you bought is given to the game account that made the purchase after our server confirms the payment with the store, and purchases that cannot be confirmed give nothing.
• Ad-Free Rewards is a product you buy once and keep. Aza Pass Premium is used only in the 28-day season you buy it for, and it is not a subscription, so it does not renew automatically.
• Gems and other in-game currency and items can be used only in this game, and cannot be exchanged for cash or given to anyone else.
• If currency or items are given wrongly by an error, we may correct it.

6. Withdrawal and refunds

Under Korea's Act on the Consumer Protection in Electronic Commerce, you can withdraw a purchase of a paid product (청약철회, that is, cancel it) within 7 days of buying it. Digital content cannot be withdrawn in the cases the law sets, such as content used the moment you buy it or content of which you have used any part, and the game shows this in the shop before you buy:

• To withdraw, email help@argozone.com with your Player ID and the order number, or ask the store where you paid under that store's policies. Any other right of withdrawal the law gives you still applies.
• The stores may refund a payment under their own refund policies.
• If a purchase is cancelled by a withdrawal, a store refund, a payment cancellation or a chargeback, we take back what it gave: the gems it gave are taken from the gems you have, but never below 0; Ad-Free Rewards loses its right; and an Aza Pass Premium for the current season loses premium for that season and the gems claimed as that season's premium rewards.

7. Purchases by minors

A payment a minor (under 19 under Korea's Civil Act) made without a parent's or guardian's consent can be cancelled by the minor or by the parent or guardian. It cannot be cancelled where the law does not allow it, such as when the minor used a trick to make us believe they were an adult or had consent, or when the payment was within money the parent or guardian allowed the minor to spend (such as pocket money). Cancellation can be asked for in the same ways as in section 6, and we may ask for the documents we need to confirm it. What a cancelled purchase gave is taken back under section 6.

8. Prohibited conduct

You must not:

• alter or hack the game app, game data or what is exchanged with our server, or use or spread programs for doing so;
• get currency, items or rewards by means the game does not provide, such as bugs, errors or changing your phone's time;
• use someone else's store account or payment method without permission, or get a refund on false grounds;
• exchange, buy or sell game accounts, currency or items for money or anything else;
• disrupt our server, or copy, distribute or commercially use the game's art, characters, sounds or text without permission;
• do anything else against the law.

If you do, we may take back the currency and items gained by it or restrict your use of the game.

9. Changes to the game and end of the service

• Within what the law allows, we may change the game's contents (stages, rewards, values, products, features and so on) through updates or remote settings, and suspend the game for a while for maintenance, failures and the like.
• We may end the game's service. If we do, we announce it in advance as the law requires, and remaining paid products are dealt with under the relevant laws and the stores' policies.

10. Limitation of liability

To the extent the law allows, we are not responsible for damage that arises without our intent or negligence (such as damage from natural disasters, problems with your device or network, services other companies provide such as the stores and ads, or your not following these terms), or for damage concerning services we provide for free that arises without our intent or gross negligence.

11. Governing law and jurisdiction

These terms and your use of the game are governed by the law of the Republic of Korea, and lawsuits between you and us go to the court that has jurisdiction under Korea's Civil Procedure Act.

12. Company information and contact

Addendum

These terms take effect on October 19, 2026.